ak8 Privacy Policy
Your privacy matters to us. This policy explains how ak8 collects, uses, and protects your personal information on our Bangladesh platform.
Introduction and Scope
Who this policy applies to and what it covers
ak8 is committed to handling personal data with care, transparency, and respect. We collect only the information that is necessary to deliver our services — including online casino games, cricket betting, slots, and live dealer games — and to comply with our anti-money laundering and responsible gaming obligations. We do not sell your personal data to third parties for marketing purposes, and we do not share your information beyond what is required to deliver the platform services you have requested.
This Policy applies to all data collected through the ak8 website and any associated mobile browser experience accessible at ak8.vin. It covers data submitted directly by you (such as registration details and payment information), data collected automatically (such as device information and session data), and data received from third-party payment processors and game providers in the course of delivering services to you. Players located in Bangladesh are the primary audience for this Policy.
Privacy Highlights
Six key facts about how ak8 handles your personal data
SSL Encryption
All data transmitted between your browser and ak8 servers is protected by SSL encryption.
Minimal Collection
We collect only the data required to operate your account and comply with legal obligations — nothing more.
No Data Sales
ak8 never sells your personal data to advertisers, data brokers, or any third party for commercial gain.
Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting our support team.
Cookie Usage
We use essential session cookies and optional analytics cookies. You can manage cookie preferences from your browser settings.
Contact Us
For any privacy-related query, email us at [email protected]. We respond to all data requests within 30 days.
Information We Collect
The categories of personal data ak8 collects and why
Registration and Identity Data
When you create an ak8 account, we collect the following personal information to establish and verify your identity:
- Full legal name and date of birth (used for age verification and KYC purposes).
- Bangladesh mobile number (used as your primary account identifier and for security notifications).
- Email address (used for account communications and password recovery).
- Government-issued identity documents (National ID Card, passport, or equivalent) — collected only when KYC verification is triggered.
Financial and Transaction Data
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, we collect the following financial information:
- Payment method account numbers or wallet identifiers associated with transactions on your ak8 account.
- Transaction history including deposit amounts, withdrawal amounts, dates, and processing status.
- Source-of-funds declarations where required for anti-money laundering compliance.
Technical and Usage Data
When you access the ak8 platform, our servers and analytics systems automatically collect the following data to ensure platform security and performance:
- IP address, device type, operating system version, and browser type.
- Session timestamps, pages visited, game sessions played, and in-session betting activity.
- Cookie identifiers and local storage data used to maintain your login session and platform preferences.
How We Use Your Data
The specific purposes for which ak8 processes your personal information
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Registration data, mobile number, password hash |
| Age verification and KYC compliance | Full name, date of birth, identity documents |
| Payment processing (deposits and withdrawals) | Mobile wallet numbers, bank account details, transaction records |
| Fraud detection and platform security | IP address, session data, device fingerprint, transaction patterns |
| Responsible gaming monitoring | Betting history, session duration, deposit frequency, player-set limits |
Legal Basis for Processing
Why ak8 is lawfully entitled to process your personal data
Contractual Necessity
The majority of personal data processed by ak8 is necessary to perform the contract between ak8 and the Player — namely, to operate your account, process your financial transactions, and deliver the online gaming and betting services you have requested. Without this processing, ak8 cannot provide the core platform functions. By accepting the ak8 Terms & Conditions, you enter into a service agreement that requires this processing.
Legal Obligation
Certain data processing activities are required by applicable law. These include identity verification for anti-money laundering compliance, the retention of financial transaction records for a minimum period required by applicable financial regulation, and the disclosure of data to competent regulatory or law enforcement authorities when legally compelled to do so. ak8 processes this data on the basis of legal obligation, not consent, and the Player cannot opt out of processing that is required by law.
Sharing Your Data
The limited circumstances in which ak8 shares personal data with third parties
Authorised Third-Party Recipients
ak8 does not sell, rent, or trade your personal data. We share your data only with the following categories of third parties, strictly to the extent necessary to deliver our services:
- Payment processors: bKash, Nagad, Rocket, Upay, and partner banks — solely to execute and reconcile financial transactions on your account.
- Game content providers: Pragmatic Play, Evolution Gaming, Spribe, and other licensed game studios — solely to authenticate your session and serve the game content you have selected.
- Identity verification and KYC service providers — to verify the identity documents you submit during the verification process.
- Regulatory authorities, law enforcement agencies, or courts of competent jurisdiction — when ak8 is legally required or ordered to disclose data.
No Cross-Border Marketing Transfers
ak8 does not transfer your personal data to overseas third parties for marketing, profiling, or advertising purposes. Any service providers that process data on behalf of ak8 are bound by data processing agreements that require them to handle your information only for the specific purpose for which it was shared, and to maintain appropriate technical and organisational security measures.
Cookies and Tracking Technologies
How ak8 uses cookies on the platform and your options
Types of Cookies Used
The ak8 platform uses the following categories of cookies to ensure that the site functions correctly, that your session remains secure, and that we can understand how the platform is being used:
- Essential cookies: Required for the platform to function. These maintain your login session, store your language preferences, and enable core features. They cannot be disabled without breaking the site.
- Analytics cookies: Optional. These help us understand how players navigate the platform so we can improve the user experience. They do not identify individual players personally.
- Security cookies: Used to detect and prevent fraudulent sessions, bot activity, and suspicious login attempts. These are essential for platform integrity.
Managing Your Cookie Preferences
You may control or delete cookies at any time through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies will affect your ability to log in and use core platform features. For detailed instructions on managing cookies in your specific browser, refer to your browser's official help documentation. ak8 does not respond to browser-level Do Not Track signals at this time.
Your Privacy Rights
The rights you hold over your personal data held by ak8
Rights Available to Players
As a registered player on ak8, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request" and your registered mobile number for identity verification:
- Right of access: You may request a copy of all personal data ak8 holds about you.
- Right to rectification: If any data we hold about you is inaccurate or incomplete, you may request that we correct it.
- Right to erasure: Subject to legal retention obligations, you may request that we delete your personal data when it is no longer necessary for the purpose for which it was collected.
- Right to restriction: You may ask us to restrict the processing of your data in certain circumstances, such as when you contest its accuracy or object to processing based on legitimate interests.
- Right to object: Where processing is based on legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Response Timeline
ak8 will acknowledge all privacy rights requests within 5 business days of receipt and will endeavour to provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window. There is no charge for exercising your privacy rights unless requests are manifestly unfounded or excessive.
Data Retention and Security
How long ak8 keeps your data and how it is protected
Retention Periods
ak8 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data is retained for the duration of your account plus a minimum period of 5 years following account closure to meet financial record-keeping and anti-money laundering obligations. Transaction records are retained for a minimum of 5 years from the date of each transaction. Where data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to you. Players who close their ak8 account may request confirmation of data deletion at any time after the mandatory retention period has elapsed by contacting [email protected].
Security Measures
ak8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and ak8 servers; encryption of sensitive data fields at rest in our database; access controls that limit data access to authorised personnel on a need-to-know basis; regular security audits and vulnerability assessments; and incident response procedures to address data breaches promptly. While ak8 takes its security obligations seriously, no system is completely immune to risk. In the event of a data breach that is likely to result in a high risk to your rights, ak8 will notify affected players without undue delay.
Policy Updates and How to Contact Us
How we notify you of changes and how to reach our privacy team
Policy Updates
ak8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make a material change to this Policy, we will update the effective date shown at the top of this page and, where practicable, notify registered players via the contact details held on account. Your continued use of the ak8 platform after a Policy update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
Contact Our Privacy Team
If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how ak8 has handled your personal data, please contact our support team. You can reach us by email at [email protected] — please include "Privacy Request" in the subject line along with your registered mobile number so we can verify your identity and respond efficiently. We aim to acknowledge all privacy enquiries within 5 business days and to resolve them fully within 30 calendar days.
Questions About Your Privacy?
Visit our FAQ for quick answers, or sign in to your ak8 account to review your data and privacy settings.